“ We are new second home owners and having James and Janine recommended to us was without doubt the best thing that could have happened when we bought our home. They are completely unflappable and professional with a work ethic which goes above and beyond anything we could have wished for. They are always on hand to organise everything from large projects such as garage conversions , entire house decorating and garden transformations to the smaller things like weekly inspections. In Janine’s words “ anything is possible”. I would not hesitate in recommending their services, 100% trustworthy and a pleasure to know.”
— Liza, Brancaster

“We can’t thank them enough”

We have been using Norfolk Dunes for nearly 2 years, initially to provide inspections on our property when we were away. However, we soon realised that James and Janine could offer so much more. They have built up an extensive network of high quality trades people and suppliers that combined with J & J’s project management skills, commitment, passion and attention to detail, have become invaluable in helping us manage and re develop our property to create a stunning and unique home. We can’t thank them enough.

— Lee, Stanhoe

“Enormous peace of mind”

Mel and the team give us enormous peace of mind knowing our home is physically checked and inspected on a regular basis. They are our eyes and ears when we are not around. We also have the ease of knowing that the cleaning , maintenance , gardening and any jobs that need doing can be managed through Mel using her local contacts and knowledge. This saves us so much time and we can get help that we can trust. I highly recommend Mel without hesitation.

— Tracey, Docking

“We have been lucky enough to be in receipt of the exceptional services provided by Norfolk Dunes since we purchased our first holiday home last year.

James and Janine have simply been invaluable, their dedication and attention to detail is relentless, they have helped with everything - from being our eyes and ears on our build sign off right through to being there when Sky was installed, finding a cleaner, gardener, electrician and also checking the house is safe and secure when we are not there, even down to meter readings!

They are literally you when you are not there. The stresses of owning a holiday home are simply not there, they just deal with everything and leave you to enjoy all the nice sides of a holiday home and none of the downsides.

J & J are knowledgeable about every aspect of every eventuality, they just get whatever you need doing, done, no stress, no queries, simple as.

They are both obviously passionate about what they do and that shines through, they really do understand their clients need from their service and they provide without exception. Short notice requests are dealt with, they are responsive, reliable and simply deliver consistent excellence to their clients and genuinely care that the customer is happy.

I would have no hesitation in recommending J & J at Norfolk Dunes to anyone looking to make their lives easier and simply hand over the stress to someone else and just come and enjoy Norfolk.”
— Rachel, Brancaster
 

“Responding promptly and solving problems“

Mel has looked after our property for the last 18 months and has provided excellent service. She is very thorough and has been so helpful when issues have occurred, responding promptly and solving problems. I would definitely recommend her to others considering such a service.

— Derek, Heacham

 

“Incredibly reassuring”

Mel’s help in managing our property has been invaluable. Whenever a problem arises, Mel finds a solution to it, no matter how challenging. We’re kept well informed of progress of works and they are always carried out to a high standard. It’s incredibly reassuring that our home is in the hands of someone so resourceful and trustworthy. It has been a pleasure working with Mel and we’d thoroughly recommend you do too.

— Mike, Binham

 

“Simply a pleasure to deal with”

Being new to owning a second home, we needed a trustworthy and professional support service that would safeguard our property and ensure our visits would be spent simply enjoying our home. With J & J this has been more than achieved. They have looked after our home enabling us to renovate it to meet our needs using their extensive network of local traders and consistently ensuring any work is completed to an exceptional standard. Simply a pleasure to deal with, we have complete piece of mind that our home is in safe hands which is priceless.

— Sharon, Burnham Market,